This page lists the questions we cannot answer from the contract and the insurance documents on file. Each one names the owner who can answer it and how to reach them. We would rather show you the gap than fill it with a guess; when a written answer arrives, the question moves to the relevant page with its source and date.
Disclosure. Digital Farms LLC, which publishes Safe Traveler News, acts only as a SafetyWing Ambassador. This page is information only — not insurance advice — and Digital Farms LLC may earn a referral fee if you apply through the price checker on the coverage page.
| Question | Why it is open | Who can answer it | Status |
|---|---|---|---|
| Does the overall medical limit change for ages 65 to 69? | SafetyWing's current pages state US$250,000 with no age qualifier; a superseded 2023 policy document described a lower limit at 65–69. The two cannot both be current. | SafetyWing Support — support@safetywing.com | Asked November 5, 2026 (request drafted; sending with the document requests below) |
| Where are Schedules 1–4 of the Ambassador agreement, and the Ambassador Playbook? | The signed agreement lists the four Schedules by title only — products and Qualified Leads, the fee schedule, platform and traffic-source rules, and authorized IP rules. Their contents govern what this site may promote and say. | SafetyWing — Roman@SafetyWing.com, cc legal@safetywing.com (the agreement's notice route); also the Ambassador Dashboard, behind the Ambassador's own login | Asked November 5, 2026 (request drafted) |
| What is the exact current price of the Electronics Theft add-on? | SafetyWing's FAQ and calculator readings found in research differ (US$20 vs US$10 per 4 weeks). The live price checker shows a price at quote time; we want SafetyWing's published figure. | SafetyWing Support — support@safetywing.com | Asked November 5, 2026 (with the limit question) |
| What are the detailed terms of emergency treatment for a pre-existing illness or injury? | The policy contains the section, but its parameters are not stated on SafetyWing's public product pages. | SafetyWing Support — support@safetywing.com; the full current Description of Coverage | Open — to be confirmed from the current policy document |
| Do add-on premiums earn the same referral fee as the base plan? | This depends on Schedule 2 (the fee schedule), which is not yet on file. Until it is, this site describes add-ons as features of an Essential purchase and promotes nothing on the strength of add-on fees. | SafetyWing — via Schedules 1–2 (see above) | Open — waiting on Schedule 2 |
| Is paid advertising a permitted traffic source for Ambassadors? | No public source states it either way; the answer sits in Schedule 3. This site runs no paid advertising for the plan until Schedule 3 answers it. | SafetyWing — via Schedule 3 (see above) | Open — waiting on Schedule 3 |
A note on claims and complaints: if your question is about your own claim, bill, or a service problem, contact SafetyWing directly through the channels above. This site does not publish or discuss individual claims or complaints.
Checked against SafetyWing's published information and Medicare.gov on November 5, 2026.